Refund policy

Your satisfaction is important to us. If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of receiving your package with your order number and clear photos.

Due to the nature of our handcrafted skincare products, we do not accept returns or offer refunds for opened, used, or change-of-mind purchases.

Approved refunds or replacements will be processed after review and, when applicable, the returned item has been received.